In stock products are dispatched within 3 working days.
If your order contains a product that is “Available on back-order”, please be aware that it will take about 1 week to build. Once ordered, you will get updates on build progress.
Information on shipping can be found at the bottom⇓
Domestic (UK) Shipping
Once your order has been built, we will dispatch it based on your selection;
- Standard shipping uses Royal Mail 48 and can take 2–5 days to be delivered. (Not fully tracked)
- Fast shipping uses Royal Mail 24 and can take 1–3 days to be delivered. (Not fully tracked)
- Special Delivery uses Royal Mail Next Day and will be delivered the next working day (Mon-Sat). (Tracked)
Priority + is not always available. If it is, it will show up as one or more shipping options.
For orders with all products “In stock”, we will aim to get it out same day if ordered by 3pm (15:00GMT) M-F or next working day (M-F).
For order with some or all products “Available on back-order” we will prioritise the production of the product you ordered and aim to dispatch within 3 working days.
The cost of this service is 10% of the basket total, with a minimum price of £6 (inc VAT).
International Shipping / delivery
Please remember that you will need to pay your countries import taxes and fees when the order arrives with you.
We do not charge UK VAT on international orders.
Once your order has been built, we will dispatch it using a Tracked service.
You will be given the tracking information once your order is on its way to you.
Trying to estimate the time it will take to arrive with you is difficult because there are so many factors. We expect all orders to be delivered within 4 weeks, with most being delivered within 2 weeks.
For the UK part of the journey, Royal Mail take care of it. Once it’s given to your countries Custom Centre, a partner delivery company takes over. Royal Mail uses a variety of delivery parters, they have helpfully provided a list⇒.